MORE INFORMATION - Travelers' House Hostel
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This section strives to answer any unsolved questions you may have about our humble Portland hostel. Still have lingering questions? Send us an email or give us a call and we will try our best to answer any questions you may have.
This section strives to answer any unsolved questions you may have about our humble Portland hostel. Still have lingering questions? Send us an email or give us a call and we will try our best to answer any questions you may have.
“A community is the mental and spiritual condition of knowing that the place is shared, and that the people who share the place define and limit the possibilities of each other's lives. It is the knowledge that people have of each other, their concern for each other, their trust in each other, the freedom with which they come and go among themselves.” - Wendell Berry
Email: info@travelershouse.org
Phone: (503) 954-2304
Snail Mail: 710 N Alberta St, Portland, OR 97217
Check us out on Facebook.
FREQUENTLY ASKED QUESTIONS
What amenities does our hostel sport?
We love animals, but unfortunately loads of folks are allergic so leave your animals at home. We are not legally obligated to host your service animals because we are not required to be ADA compliant.
It seems like you have availability...why can't I book?
The most common error on our booking software is that we have minimum stay, which is at 2-3 nights. This is because of the intention we have at Travelers' House on building relationships and community.
Are you ADA accessible?
Unfortunately, we are not ADA accessible. However, if you are still interested in our space we will try to ensure your accessibility is as seamless as possible. There are stairs on the every entry and exit points to Travelers' House.
Do you have Internet?
We have free WiFi throughout the entire hostel and a guest computer that is free for our guests to use at any time.
What time can I check in?
Anytime between 8am-12am. If you’re arriving earlier or later than that window please contact us.
What time to I have to check out?
Check out is everyday at 11am.
What's the story with breakfast?
Breakfasts are not included with your stay, but we provide coffee, Stash Tea, and a self-service kitchen for all your cooking desire.
If I'm driving is there parking available? Yes, we have FREE off street parking, and guests are encouraged to use the side streets off Alberta if possible.
Does Travelers' House have food and activities nearby? Yes, there are numerous cafes, pubs, and local music venues around.
Are there additional fees or taxes? Yes, the city of Portland charges lodging tax of 13.3%, which are not included in the price of your room.
I have a problem with an existing reservation, what do I do?
If you have a problem with your existing reservation, please call us at 503-954-2304 or e-mail us quoting your booking reference number and we will be happy to help.
What credit cards to you accept? We accept Visa, MC, Discover, and most international cards as well.
Why do I have to call to make my reservation if I'm over 6' tall? Long story short is that we think your head is valuable, and if we can give you extra headroom we will try.
What's the trick with traveling by bus to get out of Portland?
The Greyhound station is located in downtown Portland. For rate and schedule information contact Greyhound atwww.greyhound.com or call (503)243-2361, toll free at (800)231-2222. If you're coming to Portland from Seattle, check out Bolt Bus, a new Greyhound service that offers cheap trips between the two cities -- and will take your bike!
Amtrax....what kind of public transportation sorcery is this?
The Amtrak station is located in downtown Portland at Union Station. For rate and schedule information see website or call (503)273-4865, toll free at (800)872-7245.
How much is public transportation in Portland?
Fares vary depending on your destination but an all day pass is $5 (rates are subject to change). For information, including maps and rates, visit www.trimet.org. To find the best route, use TriMet’s “Trip Planner” for route and fare information.
What amenities does our hostel sport?
- FREE tea and coffee
- FREE Wifi
- 24 hour secure keyless code entry
- Secure lockers
- Three communal lounges
- Two outdoor lounge areas & fire pit
- A fully equipped kitchen with basic spices and olive oil
We love animals, but unfortunately loads of folks are allergic so leave your animals at home. We are not legally obligated to host your service animals because we are not required to be ADA compliant.
It seems like you have availability...why can't I book?
The most common error on our booking software is that we have minimum stay, which is at 2-3 nights. This is because of the intention we have at Travelers' House on building relationships and community.
Are you ADA accessible?
Unfortunately, we are not ADA accessible. However, if you are still interested in our space we will try to ensure your accessibility is as seamless as possible. There are stairs on the every entry and exit points to Travelers' House.
Do you have Internet?
We have free WiFi throughout the entire hostel and a guest computer that is free for our guests to use at any time.
What time can I check in?
Anytime between 8am-12am. If you’re arriving earlier or later than that window please contact us.
What time to I have to check out?
Check out is everyday at 11am.
What's the story with breakfast?
Breakfasts are not included with your stay, but we provide coffee, Stash Tea, and a self-service kitchen for all your cooking desire.
If I'm driving is there parking available? Yes, we have FREE off street parking, and guests are encouraged to use the side streets off Alberta if possible.
Does Travelers' House have food and activities nearby? Yes, there are numerous cafes, pubs, and local music venues around.
Are there additional fees or taxes? Yes, the city of Portland charges lodging tax of 13.3%, which are not included in the price of your room.
I have a problem with an existing reservation, what do I do?
If you have a problem with your existing reservation, please call us at 503-954-2304 or e-mail us quoting your booking reference number and we will be happy to help.
What credit cards to you accept? We accept Visa, MC, Discover, and most international cards as well.
Why do I have to call to make my reservation if I'm over 6' tall? Long story short is that we think your head is valuable, and if we can give you extra headroom we will try.
What's the trick with traveling by bus to get out of Portland?
The Greyhound station is located in downtown Portland. For rate and schedule information contact Greyhound atwww.greyhound.com or call (503)243-2361, toll free at (800)231-2222. If you're coming to Portland from Seattle, check out Bolt Bus, a new Greyhound service that offers cheap trips between the two cities -- and will take your bike!
Amtrax....what kind of public transportation sorcery is this?
The Amtrak station is located in downtown Portland at Union Station. For rate and schedule information see website or call (503)273-4865, toll free at (800)872-7245.
How much is public transportation in Portland?
Fares vary depending on your destination but an all day pass is $5 (rates are subject to change). For information, including maps and rates, visit www.trimet.org. To find the best route, use TriMet’s “Trip Planner” for route and fare information.